Returns & Exchanges

At TEAME, we strive for complete satisfaction with every gourmet selection, offering a 30-day return window for unopened and non-perishable items. Due to health and safety regulations, items that have been opened or are temperature-sensitive cannot be returned once delivered.

1

Initiate Your Request

Contact our support team with your order number and photos of the items you wish to return to receive a Return Authorization number.

2

Secure Packaging

Place the unopened food products in their original shipping box or a similar sturdy container to prevent damage during transit.

3

Ship to TEAME

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Quality Inspection & Refund

Once our quality assurance team verifies the seal integrity of the products, a full refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing